Can you tell what I’m doing today?
Library front office duty as I fill in for someone who is ill. Scanning books and shelving! Haven’t done that in years and it’s fun to do again for a change. It’s Friday and pretty quiet, so I’m popping on here for a quick post. It’s been a really busy week for me, so when my replacement comes at 2 pm, I’ll sit with him for a little bit and then clock out early.
The busy week was due to a frontdesk scheduling problem which came to a head in recent weeks. Last week I urged my manager to do something about it and lay down the law because endless discussions were getting us nowhere and she needed to get everyone out of an impasse. Preparing that, in addition to following a course, I have been working overtime this week. As the newbie I’ve been a bit nervous about this whole scheduling thing. I don’t like harsh conflict and I was expecting a civil war but my manager did an awesome job at laying down the law in a fair and friendly manner. I presented a new basic schedule (which needs to be finalized after feedback next week) and so far so good; the grumbles are really not that loud. I think everyone is happy that there is clarity now, whether they agree or not. There is still a whole new challenge for all of us to think about how we see library service in the future, especially in this new post-lockdowns hybrid world, but for now at least the library locations will be staffed. This really feels like my first new job victory.
Thinking about these issues, I do have a question to all school /college /university librarians out there who read here: how is your physical library location staffed? Here we now opt for receptionist/admin people at the frontdesk during opening hours (9 am to 7 pm) and librarians with deeper knowledge of collections, databases and search strategies will be around in the library (but not necessarily at the frontdesk) from 10 am to 3 pm when the libraries are at their busiest. Outside those hours they are available by appointment and all questions can always also be asked via a chat service.
Hmmm, I think I should apply for work visits to libraries abroad where my readers work to see how they do things there. Good idea, right? 😉 Anyway, back to work now for an hour or so before my weekend starts.